SERVICES - Training

Leadership and Management Skills

Targeting individuals who manage at least two staff members or volunteers

• Support and Supervision
• Appraisals
• Conflict Resolution
• Effective Meetings
• Effective Planning
• Policies and Procedures
• Performance Management
• Personal Development
• Time Management
• Facilitation Skills

Consultation, Engagement and Empowerment training

New government initiatives such as LINks and Pacesetters provide greater opportunities for local community activists, VCS organisations particularly those who have not been engaged in other networks to gain access and have a say in how their local services are run.

In order to make the most of these new opportunities, participants will require training that will enable them to assess current service provision and to put forward ideas on how these services can be improved.

• Download learning outcomes (PDF)

Developing Equality Impact Assessments into meaningful and sustainable practice

Focus on Consultation, Engagement and Involvement. Empowering community representatives to assess the quality of service provision

• Download learning outcomes and consultancy (PDF)

Organisational Development

Targeting organisations that have been established for at least a year and are considering applying for larger sums of money or employing a staff member  

• Roles and Responsibilities of management committees,
• Policies and Procedures
• Project Management
• Fundraising
• Strategic and Business planning

Communication skills

Targeting both volunteers staff members who want to develop additional skills to help them with their work

• Listening skills
• Effective meetings
• Conflict Resolution
• Media skills, including developing newsletters
• Public Speaking

Community Involvement

Targeting community activists, development workers, and management committees wanting to work more effectively with local communities

• Race Relations Amendment Act 2000 for voluntary and community groups – beginners and advanced
• Working with local communities
• Consultation and participation
• NCC Stronger Voices (licensed trainer)

Personal Development

For individuals or those belonging to organisations who want to develop their staff or volunteers

• Personal development plans

Customised Training

For those organisations who want to develop a training policy or plan, and who find that their training needs require specialist knowledge

• Training Needs Analysis
• For more specialist areas identified by organisations/representatives that include employment law, government policies

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